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An important update from Permitax and Platez:

[Last updated: March 26]
COVID-19 Policies:

We know that the impact of COVID-19 is top of mind, and we want you to know that we are taking the situation very seriously. In order to ensure that your services with us remain unaffected and to help ensure our staff are safe and do not become sick, we took the following actions on March 16:

  1. Effective immediately no face-to-face client meetings are allowed. If you need to speak to us please call or use email.
  2. Our front door is now locked. This will limit the number of people in our building. If you bring your data/paperwork to us, you will have to put it in the locked mailbox by the front walkway or leave it on the table in our vestibule at the front entrance.
  3. We will not be opening any mail or courier packages for 5 days after arrival to our offices. This quarantine period has been recommended to ensure the virus is not active when we handle documents.
  4. Most of our staff are working from home. They have access to email (this is the preferred method of communication) and can listen to voice mail and will return phone calls as necessary.

These are very important details given that we are entering a quarter end tax filing period. In the short term, it may take a little longer to get your tax return(s) done. In the longer term, this means all data/paperwork must be received by us no later than Friday April 10th. After that date, we cannot ensure your mail is virus free and still have time to work on it before the deadlines.

Please note that you can also scan and email your paperwork to us (PDF format). Do not send pictures from your cell phones! Scans only accepted.

We hope you understand why we have taken these steps and that you and your family remain safe and healthy during these unprecedented times.

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